Training and Professional Development

Redporth provides specialised training for front-line staff, whether they are call or complaint handlers in retail banks, advisers in wealth management, or you require custom material. Our expert trainers deliver tailored sessions that align with your organisation’s standards.

Front-line staff training

We provide targeted training for front-line staff, including call handlers and complaint handlers. Our sessions are designed to enhance their skills and improve performance in customer-facing roles.

Specialised training for complex areas

Our trainers offer in-depth training for more complex roles, such as advisors in wealth management. We cover advanced topics and scenarios to ensure your team is well prepared to handle intricate client needs.

Custom training material development

Redporth will create bespoke training materials tailored to your organisation’s style and content requirements. This ensures that all training aligns with your specific needs and maintains consistency across your programmes.

Redporth develop bespoke training materials, ensuring consistency in style and content across your training programmes.